Just a quickie,
Took delivery of the stairrods I ordered from you on Friday, and have fitted them. I am so impressed with the quality of the product, and they have made all the difference to the hall!

Thanks for your help,

Cheers

Mark - mark.whiteside@btconnect.com

Typical customer reply to questionnaire:

Q - Did you find our website user friendly? For looking and purchasing
A - The website has clear detailed pictures of all the products available and ordering them was straight forward.

Q -Were you satisfied with the quality of our product?
A - We are very satisfied with the Select range of rods, Visitors to our home comment on how they enhance the traditional look to our hallway.

Q -Were the goods delivered to you in a satisfactory period of time?
A - I placed the order on Wednesday, the arrived on Thursday and I had fitted them by Saturday lunchtime.

Q -Did you find our product easy to install?
A - They were very easy to install, all you need is a screwdriver!

Q -Did you find the assembly video stream helpfull?
A -Yes, made life simple!

Mark Lister, Luton - mark.lister@ntc-europe.co.uk




Typical customer reply to questionnaire:
Q -Did you find our website user friendly? For looking and purchasing
A - Yes. The site was easy to search and I found exactly what I was looking for at close to half the price of the high street.

Q -Were you satisfied with the quality of our product?
A - Yes. The stairs look great.

Q -Were the goods delivered to you in a satisfactory period of time?
A - There was a slight delay although the courteous way it was dealt with meant I was more than satisfied.

Q -Did you find our product easy to install?
A - Yes - even I could do it!

Vicki James - vickijames@marketwrite.fsnet.co.uk




Typical customer reply to questionnaire:
Q -Did you find our website user friendly? For looking and purchasing
A - Yes no problems with it al all

Q -Were you satisfied with the quality of our product?
A - Yes excellent and at a good price

Q -Were the goods delivered to you in a satisfactory period of time?
A - Excellent did not order them until 2pm and received them the next day before 12 midday

Q -Did you find our product easy to install?
A - Yes straight forward

Sheila Bristow - sheliabristo1952@hotmail.com