Typical customer reply to questionnaire:
Q - Did you find
our website user friendly? For looking and purchasing
A - The
website has clear detailed pictures of all the products available
and ordering them was straight forward.
Q -Were you satisfied with the quality of
our product?
A - We
are very satisfied with the Select range of rods, Visitors
to our home comment on how they enhance the traditional look
to our hallway.
Q -Were the goods delivered to you in a
satisfactory period of time?
A - I
placed the order on Wednesday, the arrived on Thursday and
I had fitted them by Saturday lunchtime.
Q -Did you find our product easy to install?
A - They were very easy
to install, all you need is a screwdriver!
Q -Did you find the assembly video stream helpfull?
A -Yes, made life simple!
Mark Lister, Luton - mark.lister@ntc-europe.co.uk
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